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Get in touch
Call (951) 400-4484 or email contact@naturesrealitydogservice.com. We are open Monday to Friday from 7am to 6pm and Saturday from 8am to 4pm, and we reply the same business day during those hours. We are a service area business, so we come to your property.
How to reach us
Where we are
29279 Boreham LnWinchester, CA 92596
Service-area business. We come to your property.
Send a message
Where we service
We run ten cities from our Winchester base. Based in Winchester near Highway 79 and I-215.
- Menifee
- Winchester
- Temecula
- Murrieta
- Hemet
- French Valley
- Lake Elsinore
- Perris
- Wildomar
- San Jacinto
Our process
What actually happens, in the order it happens.
- 1
Get a starting number
Use the quote tool and you see a real starting price from the published card before you send anything. No sales call is needed to find out roughly what this costs.
- 2
Set up access
We write down the gate code or lockbox, whether dogs are in or out, which zones are in bounds, and anything off limits. Walking clients get a meet and greet before the first walk.
- 3
We text on the way
You get a message before we arrive so silence never feels like a no show. Your roster spot is locked the night before, so your weekday window is predictable.
- 4
The work happens
Yard visits run the full grid: front, side, back, run, fence line, deck, patio, and playset. Walks run a timer with a start photo and an end photo. Waste is double bagged either way.
- 5
Photo and latch, then we leave
A yard job closes with a photo of the cleaned area and a photo of the latched gate. A walk closes with the end photo and a note. Both are sent before we leave your street.
- 6
If something is wrong, we fix it
Tell us and we make it right inside seven days. A short walk gets completed or refunded. A missed zone gets another visit. We do not argue about it in a review box.
What is included
An inclusions list without exclusions is what generates disputes, so both are here.
Included in every visit
- Full grid: front, side, back, run, fence line, deck, patio, playset
- Hidden pile search, not a surface sweep
- Double bagged waste
- Haul away or bin drop, whichever your ticket says
- Photo of the cleaned area every visit
- Latch photo before we leave
- On the way text
- Same weekday window on recurring plans
- Makeup visit within seven days if weather moves your stop
- Pause or cancel in one message
Not included
- Pasture or acreage outside the in bounds map on your ticket
- Yard deodorizing or sanitizing, which is quoted separately
- Urine burn lawn repair, which is quoted separately
- Power washing, which is quoted separately
- Entry when dogs are loose in the yard, which is a safety abort
- Landscaping, mowing, or general yard work of any kind
Questions
How fast will you reply?
Same business day during posted hours. If you write in the evening or on Sunday you will hear back the next working morning. If something is genuinely urgent, calling gets a faster answer than the form does.
Can I text instead of calling?
Existing customers get a text thread for on-the-way messages, photos, and schedule changes, and that thread is the fastest way to reach us once service has started. For a first enquiry, use the form or call so we can capture the details properly.
Enjoy the yard. The dog gets the walk.
Get a starting number in under a minute, or call and talk it through.
Monday to Friday 7:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM