Get in touch

Same business day during posted hours. If you write in the evening or on Sunday you will hear back the next working morning. If something is genuinely urgent, calling gets a faster answer than the form does.

Existing customers get a text thread for on-the-way messages, photos, and schedule changes, and that thread is the fastest way to reach us once service has started. For a first enquiry, use the form or call so we can capture the details properly.

Call the number shown on this page, email us, or fill in the message form. All three reach the same local team, and a phone call is quickest when something is urgent.

We are open Monday through Friday from 7 AM to 6 PM and on Saturday from 8 AM to 4 PM. We are closed on Sunday, so Sunday messages wait until Monday morning.

There is no shop or front desk to visit. We are a service area business, which means the work happens at your home. For a first conversation, a call or the form works well.

Tell us your city, how many dogs you have, and which service you are interested in. Mention anything unusual too, such as a locked side gate, a large lot, or a nervous dog.

Reply in your existing text thread, since that reaches us fastest. One message is enough to pause, skip a week for vacation, or cancel, and we will confirm the change back to you in writing.

Text or call us as soon as you notice. We would much prefer to hear it directly. Problems are fixed within seven days, and the visit photos help us see quickly what went wrong.

Our routes cover ten named cities, all listed in the service area section of this page. If yours is there, you are covered. Near the edge? Send your address and we will check the route.

Yes. Ask by phone, email, or the form and name the property. We send the insurance certificate ahead of the first visit, which is what most boards and managers need for their files.